Important Information

Policies and Terms

Learn about our booking, payment policies and studio guidelines

Deposits and Cancellations

Booking Policy

Important information about how to book your appointment and our cancellation policies

Regular Booking

To make an appointment, a 50% deposit of the service is required. If you wish to cancel, you must do so 24 hours before your appointment. Cancellations less than 24 hours in advance will receive only 50% of the deposit back. The deposit will be deducted from your total bill on the day of your appointment.

Same-Day Booking Policy

For same-day bookings, a $20 deposit is required. The deposit is NOT refundable in case of cancellation. The deposit will be deducted from your total bill.

Punctuality Policy

At WOLF SGX, we are committed to providing quality service, respecting both your time and ours. Therefore, we have a strict punctuality policy: a maximum delay of 10 minutes is allowed. After this time, the appointment will be canceled or rescheduled, depending on each case. We appreciate your understanding and support in maintaining an organized and punctual service.

Available Payment Options

Payment Methods

Payment methods accepted in our studio for your convenience

Accepted Payment Methods

We accept the following payment methods: Bank transfer, Debit or Credit card, Cash

Space Rules and Policies

Studio Information

Everything you need to know about our studio and coexistence rules

About Our Studio

Our studio is located inside an apartment and complies with all necessary health and safety measures.

Visitor Policy

Maximum one companion is allowed per client. Children under 10 years of age are not permitted in the studio.

Pet Policy

We accept pets! We accept dogs or cats of medium or small size that are calm and obedient. Please note that in case of property damage, whether material or sanitary, the owner will be responsible for the damage caused.

Allergy Notice

We have a pet (dog) in our workspace. If you have allergies to animals, please let us know when booking to take the necessary precautions.